Shipping Policy for Flysonali

Effective Date: September 12, 2025

At Flysonali, we strive to provide fast, reliable, and secure shipping to ensure that your luxury décor arrives in perfect condition and on time. This Shipping Policy outlines the available shipping methods, delivery times, and any associated fees for orders placed on flysonali.com or in our showroom at 502 Hevey St, Manchester, New Hampshire.

1. Shipping Locations

We currently offer shipping to the United States. At this time, Flysonali does not offer international shipping, but this may be subject to change in the future. We will notify customers if international shipping becomes available.

2. Shipping Methods and Costs

Flysonali offers a variety of shipping options to suit your needs. The shipping costs for your order will be calculated at checkout based on the following factors:

  • The total weight of your order.

  • The shipping method selected.

  • The delivery address.

Available shipping methods include:

  • Standard Shipping: 5-7 business days (typically free for orders over a certain value, which will be displayed at checkout).

  • Expedited Shipping: 2-3 business days (additional charges may apply).

  • Priority Shipping: 1-2 business days (additional charges will apply).

Note: Delivery times are estimates and may vary due to external factors such as weather, holidays, or carrier delays.

3. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order and are preparing it for processing.

  • Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may require additional processing time. You will be notified if there are any delays with your order.

  • Shipping Confirmation: Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery’s progress.

4. Shipping Fees

Shipping fees will be displayed at checkout before you complete your order. While we offer free standard shipping on qualifying orders, expedited or priority shipping will incur additional fees.

5. Damaged or Lost Shipments

If your order is damaged or lost during transit, please contact our customer service team immediately at [email protected] or (603) 232-1234. We will investigate the issue and offer a solution, such as a replacement or refund, depending on the situation.

6. Shipping Address

  • Accurate Information: It is the customer’s responsibility to ensure that the shipping address provided is accurate. Flysonali is not responsible for any delays or issues caused by incorrect or incomplete addresses.

  • Address Changes: If you need to change your shipping address after placing an order, please contact us immediately. Once the order has been processed or shipped, we may not be able to accommodate address changes.

7. Delivery Times

While we provide estimated delivery times during checkout, please note that actual delivery times may vary depending on your location, the shipping method chosen, and factors such as weather or public holidays.

8. Orders with Multiple Items

If your order includes multiple items, some products may ship separately. In such cases, you will receive separate tracking information for each shipment.

9. Free Shipping

We offer free standard shipping on orders over a certain amount (which will be indicated during checkout). This offer applies to eligible items and is subject to change.

10. Contact Us

If you have any questions regarding our shipping policies, or if you need assistance with your order, please reach out to our customer service team: